© 2020 Trustpilot, Inc. All rights reserved. Washing machine broke after four days and there is no way of speaking to anyone from customer service. Only then they will understand the consequences of their marketing. Well the warranty ran out 6 months ago. Shocking customer service. The heating element is not working for either washing or drying. Actually, no customer service. June 05, 2017 Bought in 2016 and has been fine, but in year 4 of ownership the power button has started to fail and now the bearings to go (making a horrendous noise). Hopefully, the bloggers and organizations who write such glowing product reviews for every brand consider servicing these products first. ... Net capacity refrigerator. The fridge no longer chills the food. However, we are now in the process of trying to sort out the fridge freezer which of failed months ago. Read honest and unbiased product reviews from our users. We now have 30 service technicians, each averaging 8-10 calls a day Monday through Friday, plus another 110 on Saturday. Excessive Delays; on the phone and in the repair, Only buy if you have hours to sit on hold if you need to get in contact, Washing machine broke down after a couple of days, no customer service, Bought Bloomberg fridge 4years ago…would not buy again, Stylish Fridge Freezer but had problems - KNM4553Ei. Came on here to write a review about the fact I’ve been on hold for an hour...turns out that’s not even a long time in comparison to others. Had a repair man out that told me my compressor needs replacing and it will cost $1800. NO-ONE answers the phone!!!!!!!!!!! Blomberg is a quality and trusted name in the European household appliances market. Also sent email yesterday, no reply as yet. Add to this the fact that Blomberg refrigerators are made from 80% recyclable materials and you have a very eco friendly machine. We use cookies to give you the best possible experience on our website. Called blomberg and was told that the warranty had finished 3 days before because it started on date of purchase not delivery (and it took 3 days for fridge to be delivered). We have now ordered a new thermostat and will see if that solves the problem. Is this customer service!!! The Blomberg BRFB1822SSN 30-Inch Bottom-Freezer Refrigerator is an impressive model offering 16.2 cu-ft of total capacity and BlueLight technology to keep your food fresh. Not even 1 star really. So here is our take: Our mission is to find reliable products for you to buy. Blomberg along with Samsung and Asko are the few brands that offer a vented unit for quicker drying times. ft. Capacity Blue Light Technology Ionfresh Duo Cycle Cooling Water Dispenser and Ice … At $499 after rebates, this is the least expensive decent quality dishwasher if you are not looking to spend more money on a Bosch, Asko, KitchenAid or Miele. refrigerator white goods in which food can be stored at low temperatures; An appliance or compartment that is artificially kept cool and used to store food and drink. Owned by the Turkish Arcelik, the 3 rd largest appliance manufacture in Europe, Blomberg has gained a sizeable presence in the average European home with a full array of products. Only the latest review will count in the company's TrustScore. Accelik is the parent company of Blomberg. In a world where we're trying to reduce waste this is incredibly wasteful. It is fully stainless and heats the water to 167 degrees for better cleaning power. Furious. Click here for our Most Reliable article series. Rubbish customer service. items in fridge full of condensation. A Blomberg engineer was called, under the warranty, and informed us he couldn't fix the problem as he didn't have the parts. No response or acknowledgement. Don’t let the price fool you. Large amounts of hot food might have been put in the refrigerator recently. Fisher Paykel has two models, around $2,000; one French door, and one bottom freezer, both around 17 cubic ft. Blomberg has a model for under $2,000. You are probably naturally skeptical of unfamiliar brands, and rightfully so. I will take legal action. Pricing on this blog is for reference only and may include time sensitive rebates. Their products have been reliable and cost effective to date. I will advise others and keep away from ever buying this inferior product again. Our fridge freezer reviews name and shame those you can't rely on and reveal Best Buys for chilling and freezing food. I'll be returning the washing machine. ft. of refrigerator space and 3.0 cu. an e-mail address. I am extremely unhappy as my dishwasher is still under guarantee. Our Blog is a bit different than most others you will read. I have spent two hours over the last two days trying to get through to the service centre for repair of 2 yr old washer dryer. 8 Min. Written and Tested by Matthew Zahnzinger. How to Buy Appliances, Start finding answers in our Resource Center full of videos, buying guides, and checklists. We put this down to the fact that the fridge was almost empty as we were going on holiday. One of their best-selling categories is laundry. This is appalling customer care .. customer non care! refer me to retailer then retailer say they cannot do anything until Blomberg say they can. Blomberg BRFB1920FBI 30" Bottom Freezer Built In Refrigerator with 16.4 cu. We make every attempt to provide accurate pricing at time of publishing. If you have space constraints, Blomberg offers good compact sized washers and dryers that can be used in tight spaces with or without outside venting. If you have purchased a Blomberg range, reach out and have it fixed immediately. Whether you’re filling your fridge with deli meats or storing your most indulgent cheese collection, our varied selection of storage options ensure that the optimal temperature is maintained for every food type. The machine has never been overloaded and we very rarely use the dryer function. I persevered for a while and eventually acknowledged there was something wrong. After spending nearly five hours on hold over two days I've given up. However, you cannot buy a whole suite of appliances in most instances. It offers three separate zones of temperature management. appalling service no one at customer services answers the phone will never buy blomberg again should have known better with beko owning the brand. However, within 6 years, the oven ceased to work properly and my cakes were sinking! My goal has always been simple: I want Yale to be the best retail experience anywhere. The lower right zone can be used as a freezer, fridge, or a bio-fresh compartment. Quite frankly, it costs us way too much money in repair costs to support less reliable brands. Needless to say I will be going back to Samsung next time and will be advising others to do the same... now have sleep deprived nights ahead of my while I try and sort out a repair...Further to blombergs response below i emailed. I have tried to create a compelling environment for customers and employees alike. We were told at time of purchase that the appliances were made in Germany (good German engineering!). AWFUL customer service. Counter Depth French Door Refrigerator with Ice Maker and Water Dispenser, Stainless Steel at Amazon.com. Tried this and an automated reply says "this e-mail is no longer manned" it refers me to the e-mail address I originally used and to the phone number that is never answered.I would never again by a Blomberg or Beko product. If you have a small laundry space and cannot vent out, Blomberg also offers a heat pump dryer model. In the past, they specialized in smaller appliance sizes but recently have started to produce more, larger American products. Now with more options to find the right products for you, Learn the most reliable brands, best new features and how to buy at the best possible price in this Free Appliance Buying Guide. In fact, we sell fewer brands than most appliance stores. The upshot was that parts were not available as they were not recognised on the Blomberg system. I am surprised Bloomberg has not yet gone out of business, they are completely useless. I am not sure what the exact nature of the problem is. Modern refrigerators generally make use of the cooling effect produced when a volatile liquid is forced to… That is why no major retailer has a service department. So far, we're really pleased with it. They do not have reliability issues per se (we publish the data from our service team). As I finished writing this, there was a major recall on Blomberg ranges due to some grounding concerns. For better management of humidity and cross odors between the fridge and freezer compartments, all Blomberg refrigerators are built with two evaporators. Eventually my call was answered after over an hour holding! I have been informed by 3 local repairers that its not worth repairing due to the design. A Blomberg engineer was called, under the warranty, and informed us he couldn't fix the problem as he didn't have the parts. Get our free Appliance Buying Guide, Click here to learn which measures Yale is taking to deal with the, Stainless Steel Dishwasher DWT25502SS - $529, Click here for our Most Reliable article series, 3 way euro filtering system smartFITTM front adjustable rear feet, Interior highloop with air gap Power plug. Your dishwasher will not be repaired until after Christmas, some time in January. Blomberg is style-driven as they have to compete with very stylish European brands like Miele, Bosch, SMEG, and Electrolux. Proudly serving Greater Boston and Metrowest, MA Since 1923, Should You Buy Blomberg Appliances? Fortunately, I know which programmes to select from memory. Total garbage!!!! Blomberg Refrigerator Reviews refrigerator white goods in which food can be stored at low temperatures An appliance or compartment that is artificially kept cool and used to store food and drink. Great whilst it worked, but there's obviously a reason their warranty is 3 years. Blomberg is a German brand, manufacturing a full range of household appliances, including refrigerators, ranges, cooktops, built-in wall ovens, dishwashers, and compact washers and dryers. I have no problem with that but do not like to be misled. But first, we will answer the question: who is Blomberg? Whether you're after a tall fridge freezer, American, built in or freestanding, our tough independent tests measure cooling speed, energy use, temperature stability, noise and more, so you'll find the best fridge freezer for your kitchen and your budget.  |  Initially happy with it apart from it being a little louder than previous one. Have questions on appliances? The BRFD2652SS listed below is a four door 36-inch wide French Door configuration model. To cut a long story short, we ended up replacing the fan motor and main oven element. We fortunately have a spare large free standing fridge, 20 years old and great (NOT a Blomberg!). Bosch, for example, heats the water to 160, while most dishwashers use inlet water. However, it is still under warranty so I attempted to contact their customer services department. Under 155 (2) 155 to 160 (4) 160 to 185 (3) 185 to 230 (2) 230 and above (6) Net capacity freezer. Thus, leaving you with an unfixable product. Still on hold since 15:09! Do not buy a Blomberg range until further notice. The company, however, is still worth considering for 3-4 product categories. Today, Blomberg is recognised as a German quality brand. A repair was arranged for 5 days later but their service partner told us that no engineer was available for 3 weeks. The labor rates of fixing an appliance do not come close to the true cost in any product’s warranty period. Most people are without realizing it and at the very high-end with Viking who labels the Blomberg dishwasher ata a premium. Preservation of natural resources is a priority, it continually strives to redefine the water and energy efficiency levels of home appliances. No one tests refrigerators like we do. I e-mailed customer support, having listened to recorded messages and music for far to long. We cannot write glowing reviews of unreliable products. Blomberg. BLOMBERG REFRIGERATOR REVIEWS : PEANUT BUTTER REFRIGERATOR. The refrigerator might have been plugged in recently or might have been loaded with food. The upshot was that parts were not available as they were not recognised on the Blomberg system. No idea as to where in the queue. Bought a dishwasher 2 years ago with a 3 year warranty. Get performance ratings and pricing on the Blomberg BRFT1522SS refrigerator. Purchased a Blomberg counter depth refrigerator 7 years old. Blomberg have the same response to every complaint, i.e. Engineer said the bottom had cracked and he would order the part. They are also not premium like a Miele dishwasher or Thermador pro range. Our retailer was informed and he agreed to replace the appliance with a different make. Blomberg BRFB1822SSN 30 Inch Bottom-Freezer Refrigerator with Dual Evaporators, Antibacterial Interior, Fast Freeze, Wine Rack, 2 Glass Shelves, Tall Bottle Door Bins, ENERGY STAR and 16.2 cu. The element had actually split at the corners and had dropped down. I need a repair date in the phone for best part of an hour. Latest Blomberg Fridge Freezer reviews, ratings from genuine shoppers. I asked numerous times to speak to a manager, the manager called the next morning. I bought an extended warranty just in case. Blomberg refrigerators, dishwashers, and ranges are showing up in the online ajmadison.com, PC … Continued even with the ice maker turned off, the noise kept me up half the night. To be honest he was not at all helpful. It features automatic defrost, Duo Cycle Frost Free Cooling and a dual evaporator (preventing odor transfer from fridge to freezer), and an optional automatic ice maker capable of producing 6lbs/day. It costs too much labor, money and time. In 2006 Blomberg products were introduced to the American market for the first time. The Sherriffs. Get the Yale Appliance Buying Guide with features, specs, and the answers to the top 10 appliances questions. 2 weeks on still no reply.... We bought this fridge freezer in September 2020 and in the four days we had it, prior to going on holiday for 14 days, we found the fridge to be very cold to the extent it was freezing food and water on the middle shelf. I would certainly consider a Blomberg appliance in certain areas. In 2006, Blomberg products were introduced to the American market for the first time. Let's say some brand enters the market with a big splash and is unsuccessful for whatever reason. Please call the stores for most accurate price. No appointment been chasing for days which is why I thought I’d look to see what the other reviews say! Spent 3 hours on the phone on 10th December and all morning on 11 December. Tried again, this time I waited 2 hours before someone answered. They are the second largest manufacturer in Europe and OEM for many US companies.  |  Whichever style you choose, the counter-depth design provides a seamless space in which to let your culinary imagination soar while your ingredients are kept easily in reach and at their peak. Established in 1883 as a metalworking company in Germany, Blomberg started production of washing machines in 1949. Three phone calls holding almost an hour each time, and the retailer isn't interested. hbspt.cta._relativeUrls=true;hbspt.cta.load(91694, '02bd117a-2d0f-49b8-b98d-9fa60cdd1ef4', {}); A few review sites have placed this at the bottom of their articles. Blomberg Refrigerators and Fridges Canada. With German build quality and a 3 year guarantee, you can rest easy knowing this is an appliance that’s built to last: Blomberg test 100% … That's over 30,000 service calls logged in one year. All in all , would not recommend Blomberg to anyone! I really expected better from this make considering the cost of it. The dishwasher worked well for 11 months but then developed a fault. Blomberg refrigerator configuration options include freestanding and built-in models of French-door, side by side, bottom-freezer, and top-freezer refrigerators. It now has an electrical fault. For us, it is even more complicated because we service what we sell. 7 days ago i asked about spare door shelves for a Integrated larder Fridge TSM1750U this so called Customer Services Blomberg / Beko reply is Sorry your having problems with your Washing Machine?Computerised message are ok, But were's the staff.Covid 19 cannot be blamed all the time.John. Had she had her flip flops on and not her boots, she would almost certainly have had a foot injury. As fresher food storage is trending (opposed to freezing), the additional refrigerator space can be a great benefit. ft. Capacity: With Ice Maker, Right Hand Door Swing Well over 220,000 people have read a Yale Guide. Our tenants reported fault with Dishwasher LDV42244 on 15 December. Blomberg’s sleek refrigerators harmonize contemporary design sensibilities with the highest performance and efficiency standards. (Reviews / Ratings / Prices), Short on time? Bought Bloomberg fridge 4years ago compressor has gone on it not worth fixing it very disappointing as thought would last longer considering we paid £350 for it and took 3 hours to get to customer service will not buy again. Welcome flexible cooling into your home with our range of versatile fridges. Bought a Blomberg American style fridge freezer. Infuriating!!! I really expected better from this make considering the cost of it. Initially I was impressed, especially with the numerous oven functions. How I wish I'd seen these reviews before purchase. Blomberg Refrigerator Reviews. The original review resulted in a reply from BEKO, the company of which Blomberg is a part of. The Blue Light Crisper feature is also in the BRFB1800 series and is the only 30-inch wide refrigerator with less depth for smaller kitchens. In September 2013 we spent a great deal of money on a new kitchen which included Blomberg integrated double oven, fridge/freezer and dishwasher.  |  Read, Appliances The appliance had been set at the recommended settings for both the fridge and the freezer when it was installed. I would also add that the Blomberg had a wine rack that was ill fitting. We are having problems with our Blomberg refrigerator brfd2650ss, the ice maker is not making ice and is leaking - Answered by a verified Appliance Technician. On our return we filled the fridge and freezer but food continued to freeze in the fridge and the soft scoop ice cream, in the freezer, had to be 'hacked' out of its tub. Engineer didn’t come. Blomberg Refrigerator Reviews - Used Walkin Freezer - Commercial Freezer Rental. Overview. 2 years and 364 days after delivery the ice maker started making a horrible noise and showing an error. After replacing these items, the oven has functioned satisfactorily. I've ruled out the Samsung due to many bad reviews. Emailed for a response same day confirming to do certain checks and no nothing. Not at all impressed on a £1000 fridge! Blomberg you've lost this customer, though I guess you're probably not at all concerned about that. For better management of humidity and cross odors between the fridge and freezer compartments, all Blomberg refrigerators are built with two evaporators. Blomberg KFD4952XD review: A luxury, 4-door French-style fridge-freezer offering masses of room and great features We will look at a few of their products worth considering for your home. Appliances Refrigerators Blomberg BRFB1040SL Review The Blomberg BRFB1040SL may be a compact fridge, but don’t let that fool you—this appliance is small, but it delivers in a big way. Blomberg Refrigerator Reviews Blomberg’s sleek refrigerators harmonize contemporary design sensibilities with the highest performance and efficiency standards. The dishwasher has not broken down although the programme selection printed inside the appliance has completely worn away. Well the warranty ran out 6 months ago. Compact dryers are often disliked due to the longer drying times as most use condensation drying only. End of story. Tennis match or what. Here a few of their products to consider: Their dishwasher is excellent. It has a huge capacity and we particularly like the 'Flexibox' feature for storing large items and also the light. Their $500 dishwasher and laundry are extremely competitive for the price. Blomberg has a proud heritage of caring for the environment. I was told by him that the engineer had not received the part, he should receive it a week before Christmas. The Blue Light Crisper feature is also in the BRFB1800 series and is the only 30-inch wide refrigerator … Refrigerators come in all different sizes, dimensions and styles. Will never buy a Blomberg product again. It astonishes me that an item this big and expensive is rendered useless due to something as small and inexpensive as bearings. The current Viking $1,200 dishwasher is made by Blomberg and is identical to this product. However, the packaging told us they were built in Turkey. Cooling down of the refrigerator completely may last for a couple of hours longer. Blomberg offers a full range of household appliances and hot water equipment. Received telephone call from Bloomberg who said the Engineer received the part and would be calling on Tuesday to fit it. with over 125 years experience making home appliances Blomberg is a name you can trust and this combined fridge freezer is no different. Had a repair man out that told me my compressor needs replacing and it will cost $1800. Blomberg also incorporates their Blue Light Crisper to help keep fruits and vegetables healthy longer. ft. of freezer space. Our retailer was informed and he agreed to replace the appliance with a different make. Other review sites may say this as well. Impossible to actually speak to someone to arrange repair. This is the reply in full: Hi, I am sorry to … Blomberg is different. Updated June 30, 2015 There’s a new name in the appliance aisles. Find helpful customer reviews and review ratings for Blomberg BRFD2230SS 22.3 cu.ft. The fan is faulty on an oven purchased in February 2019. Thanks to the heat pump technology, their dryers can operate at a lower temperature, offer less drying time, better care, with 50% savings over traditional drying. At Blomberg, there are no opinions we trust more than those of our customers, the people who use our products every day. The typical mechanical operation of a refrigerator would be to transfer the heat outside the insulated refrigerated compartment, that way rendering the inside of the refrigerator cool. I telephoned Bloomberg waited 45 minutes before someone answered, not helpful. Have tried phoning the warranty repair line. It still comes with plenty of helpful features and accessories such as two egg trays, an auto defrost feature, and a fast freeze function. Blomberg unit is the most budget-friendly bottom freezer refrigerator in our list while still providing up to 10.8 cu. I would award them no stars. I noticed it was hanging off its ledge and when my wife went to remove the wine bottles the rack collapsed and a bottle of wine fell onto her foot. Purchased a Blomberg counter depth refrigerator 7 years old. However, we don’t love every product. I am looking for a counter-depth refrigerator 31-33" wide. To be honest he was not at all helpful. We have teamed up with review collection platform Reevoo to collect and publish honest opinions on our products. Over 880,000 people have learned from a Yale Guide, Steve Sheinkopf Now 15:57. Wouldn't help in the slightest and was advised to try an out of warranty repair company instead.  |  Dishwasher was repaired once, went wrong again. We are not allowed to replace a part ourselves nor use an alternative service engineer since this would invalidate the warranty; very disappointed in both aspects of their customer service. They are a major brand in Europe and some of their products are worth considering. Hot food causes longer running of the refrigerator until they reach the safe storage temperature. Here is why: We feel it is our responsibility to repair your appliances after you buy them. I bought an extended warranty just in case. Had had a Samsung before which after 8 years of trouble free use decided to leave it behind when moving house as it was "getting on a bit". Refrigerators are a common household appliance. We now have a fridge freezer that works as it was intended. PRICE: $949.00* This 28-in. Terrible customer service just keep sending an engineer who complains i have it in the wrong room - kitchen/utility and on a tiled floor so nothing they can do about ice cream not freezing or other items. We wanted a new freezer to go in the garage and Blomberg is one of the very few companies that manufacture suitable appliance that can operate in such a cooler environment. Besides having a low service rate, Blomberg is also one of the few companies offering a compact dryer model that can be vented. Still Noone is answering the phones. Best of all, it's frost-free so no more defrosting twice a year! they will not refund money. Just checked Google and read numerous postings with the same contact problem. Blomberg Purchased a blomberg as a replacement at the next house as it seemed good and came with 3 year warranty. They also produce refrigeration that has unique features as well. Find best deals and buying advice from consumers on Blomberg Fridge Freezers from Reevoo. 29/9/20 Two weeks have passed since my review about my issue regarding the replacement of my Blomberg Fridge Freezer. I wouldn't award Blomberg customer service any stars, but that doesn't seem to be an option. We own the service obligation for every product, so we have a real problem with unreliable products.
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